02.01.12 | CU Community Franklin O. Walstrand Memorial Scholarship

CU Community Credit Union invites graduating high school seniors to apply for the $1,000 Franklin O. Walstrand Scholarship.The scholarship program was first established in 1996 to honor Franklin O. Walstrand, the first president of the credit union. Since then, 16 graduating high school seniors have been offered the scholarship.

You can download the application here. Please return it to either CU Community branch by March 31, 2012. Recipients will be notified by May 1,2012. Good luck!

01.16.12 | Our offices will be closed on January 16 in observance of Martin Luther King Jr. Day.

12.30.11 |

New Year, New Look

There are a lot of great changes on the horizon for CU Community Credit Union. While we began in 1934 as the credit union for City Utilities employees, over the years, we opened membership to all who live or work in Greene and Christian Counties because we believe that everyone should have access to better rates, lower fees and more personalized service.

For 2012, CU Community has evolved the design of its classic water drop logo to better signify the breadth of its community membership. This new evolution of the logo accomplishes two things: it embraces and respects our heritage, while offering us the freedom and flexibility to welcome more members and expand our horizons.

Members can look forward to a new website and other tech goodies coming in the first quarter!

Here's to banking better, without a bank.

12.27.11 | Our offices will be closed on Monday, January 2 in observance of New Year's Day.

12.20.11 |

Cold weather has settled into the Ozarks, and CU Community Credit Union is preparing to warm up area children in need. At 8 a.m. on Wednesday, December 21, employees of CU Community will deliver new coats, warm clothes and toys to the second graders at Boyd Elementary.

1CThis is the seventh year that the credit union employees and our community partners have stepped up to help out the kids at Boyd, 1D says Judy Hadsall, president and CEO of CU Community. 1CThe students at Boyd are dear to our hearts because they are right in the neighborhood of our 818 N. Benton location and many of them are in need of the basics 14warm clothes, personal care items and food. 1D

CU Community would like to thank its members, employees and other businesses for their contributions to this great cause. The businesses that participated this year include: American Legion Auxiliary, American Legion Post 69, Backyard Burgers, Carols O 19Kellys, Cedar 19s, Chipotle, Gresham & Associates, Inc., Edgewood Consulting Group, Hy-Vee, Pasta Express, Ryan 19s, Walgreens and Wing Stop.

12.16.11 | Our offices will be closed on Monday, Dec. 26 for Christmas. Have a wonderful holiday.

12.09.11 | We are scheduling server maintenance for Sunday morning between 8:00am 13 12:00pm. During this window there will be a period of time where eStatements will be unavailable. We apologize for any inconvenience.

11.23.11 |

Due to an increasing number of card fraud incidents in regions across the United States, CU Community Credit Union has made the move to block debit and credit card transactions using CUCCU-issued cards in four states: California, Michigan, Illinois, and Indiana.

CUCCU members who plan to travel in these states and need access to their credit union debit and credit cards can call a member services representative at 417.865.3912 or email skasterke@mycucommunity.com to have their cards unblocked.

Members traveling to countries outside of the United States for vacation or business should also call the credit union to have their cards unblocked for foreign countries. It is credit union policy to block all foreign transactions unless a member requests that their card be unblocked.

"We are taking this precautionary measure to protect our members' credit union assets," said CUCCU president and CEO Judy Hadsall. "If you plan on traveling to these four states, or to a foreign country, please call us to have your card unblocked."

We apologize for any inconvenience as we work diligently to protect your accounts against fraud.

11.20.11 | Holiday Hours

Our offices will be closed Thursday, November 24 in observance of Thanksgiving.

On Friday, November 25, Benton offices will be closed. The South location will be open from 9 a.m. to 3 p.m.

We wish everyone a happy and safe holiday.

11.11.11 | CU Community Credit Union will be closed on Friday, November 11 in observance of Veterans Day.

11.01.11 |

CU Community Credit Union will host a holiday party for the second grade classes at Boyd Elementary.

The kids are in need of warm clothes, food and toys, and you can help! Come by either location to purchase raffle tickets for one of our amazing prize baskets!

Tickets are 1 for $3 or 2 for $5. The Benton Avenue location is featuring a Missouri Lottery basket (valued at $50) and a gift basket of local restaurant gift cards valued at $90. The Republic Road branch is raffling off a movie night basket, valued at $50 and a restaurant gift card basket, which is valued at $80. Drawings will take place November 30th!

10.12.11 | Local banks eschew debit card fees

Brian Brown

Reporter, Springfield Business Journal

A move by Bank of America to start charging a $5 monthly fee for debit card purchases appears to mark a new trend for larger banks, and perhaps creates opportunities for smaller institutions promoting their own debit card rebate programs.

On Sept. 29, Charlotte, N.C.-based Bank of America (NYSE: BAC) announced it would implement a monthly debit card fee in early 2012.

Regions Bank, Wells Fargo and Chase Bank already have made moves to retrieve revenue they expect to lose under Dodd-Frank Act regulations 13 namely cutting by half the amount banks with more than $10 billion in assets can charge merchants in debit card transactions.

Regions Bank, for instance, on Sept. 24 began charging $4 per month for debit card use by customers with its least expensive checking accounts, which cost $10 per month, according to spokesman Mel Campbell.

Effective Oct. 1, the interchange fee on debit card purchases is capped at 21 cents, plus five basis points per transaction or .05 percent of the transaction value, according to the Federal Reserve Eighth District office in St. Louis.

The average for interchange fees collected by banks last year, according to a draft version of the new rules, was 44 cents per transaction.

Bank of America spokeswoman Betty Riess said bank officials have estimated the new rules will cost Bank of America $2 billion in annual revenues. The bank recorded $134 billion in 2010 revenue.

1CThe economics of offering a debit card have changed with recent regulations. The price of a debit card was previously determined by the amount and type of transaction. We were able to pass along some of those costs to merchants, but because of regulatory changes, we are adjusting our pricing to reflect today 19s economics, 1D Riess said.

At least two financial institutions operating in the Springfield market quickly responded to the bank trends.

Springfield-based CU Community Credit Union and Bentonville, Ark.-based Arvest Bank issued news releases touting rewards programs for debit card users. Arvest, which has assets in excess of $11 billion, is sticking with its program despite being subject to the interchange cap.

1CWe considered a number of options knowing (regulations were) coming down the pike, 1D said Rodney Shepard, president of Arvest Bank 19s Springfield market. 1CWe 19ve chosen to stay with free checking. We 19ve chosen not to charge for debit cards. We believe our customers see value in those products. 1D

Shepard said he hopes its debit card rewards program, which offers points for purchases that can be redeemed for gift cards at places such as Bass Pro Shops or Wal-Mart, will attract customers from larger banks. In addition, on Oct. 3, the bank announced it would drop its overdraft fees to a flat $17 for all accounts beginning Nov. 7.

CU Community Credit Union President Judy Hadsall said its CashCard program rewards customers who use the card as a credit card 13 which is more profitable for the institution 13 instead of punching in the personal identification numbers.

1CWe wanted to do something different than the other institutions out there are doing, 1D Hadsall said. 1CWe 19re trying to increase transactions. 1D

With a growing number of consumers frustrated by fees, she said the credit union 19s strategy is to incentivize debit card usage to generate revenue and compete against larger banks.

As a card issuer, Hadsall said the credit union, which has roughly $47 million in assets, makes 16 cents more per transaction, or 41 cents per swipe, when customers sign on the line to complete a purchase instead of punching in their PIN. When the card is used as a credit card, it typically cuts out the middle men.

1CBasically, the merchant pays a fee for every (noncash) transaction that occurs, and that fee is divvied up among several players, 1D Hadsall said.

Companies such as Visa and MasterCard receive a portion of the fee, she said, while regional networks such as Pulse or Star can take a piece of the pie, as well. 1CAnd then we 19re on the tail end as the issuer, 1D she said.

Neither Shepard nor Hadsall were surprised Bank of America and other large institutions are implementing new charges.

1CIf they are used to getting 44 cents per transaction and now they 19re making 21 cents plus, they 19re going to make it up somewhere, 1D Hadsall said.

Hadsall is hopeful the new regulations will benefit smaller banks and credit unions, but she 19s skeptical, too. She said as new rules emerge from the Consumer Financial Protection Bureau 13 which was created by the legislation that established the cap on interchange fees 13 she thinks all financial institutions might have to adjust and change their strategies.

09.30.11 |

As checking account holders continue to express their frustration over mounting fees at regional and national banks, CU Community Credit Union launches CardCash--a program that allows customers the ability to earn cash for their everyday debit card purchases.

Starting on October 6, 2011, CU Community customers will automatically earn cash rewards on eligible non-pin purchases and the earnings will be credited to their checking accounts. Customers with multiple debit cards linked to a single checking account can use their combined purchase power to get to the $500 cash back more quickly.

"We already offer our customers free checking accounts and debit cards, which are becoming less common among financial institutions today, and now we are also rewarding our customers for using their CU Community debit card for all of their day-to-day spending," says CU Community President and CEO Judy Hadsall.

A smarter, more profitable relationship

As reports continue to pile in about large banks increasing checking fees, instituting debit card fees and cutting debit rewards, there is a window of opportunity for CU Community Credit Union to reward customer loyalty.

"It's a win-win for the customer," Hadsall says. "Not only do our customers get free checking accounts and debit cards with no monthly maintenance fees, we are also giving them cash back for using their debit cards. Everyone is pinching pennies during these tough economic times, and this is another way we can help people stretch their dollars a little further."

09.26.11 |

CU Community Credit Union has an immediate opening for a part-time Loan Clerk. The position requires excellent customer service, clerical and data entry skills.

We are seeking 20 hours of availability during the week. The position offers grow opportunities within our credit union lending department.

Apply by sending a resume to Carolina Decker at cdecker@mycucommunity.com or by faxing it to 417.865.5468.

09.15.11 |

Ozarks Credit Unions, a network of credit unions across the southwest Missouri, raised more than $32,600 for Children's Miracle Network Hospitals of CoxHealth at the 15th Annual Golfing for Kids Tournament, held September 9, 2011, at Rivercut Golf Course.

Representatives from 10 credit unions organized the event this year, including Americ's Credit Union, Assemblies of God Credit Union, BluCurrent Credit Union, Community Financial Credit Union, CU Community Credit Union, Educational Community Credit Union, Metro Credit Union, Mid Missouri Credit Union, Springfield Catholic Credit Union and TelComm Credit Union.

More than 120 golfers participated in the scramble, and Federal Protection, Federal Construction and Route 66 Extended Warranty were major sponsors.

"On behalf of all the children and families who are able to receive assistance because of this event, Children's Miracle Network Hospitals would like to thank all of the committee members, sponsors, and volunteers for making the annual 'Golfing for Kids' golf tournament such a huge success,"says Kelly Anderson, director of financial services for CMN Hospitals of CoxHealth. "Because of the continued commitment of credit unions in our community, local children are able to get medical care that may not otherwise have been possible. The success of this tournament is a testament to the philosophy and values of credit unions."

Earlier this year, the credit unions were awarded a "Miracle Match" from CO-OP Financial Services. This match program, which is only available to credit unions raising funds from CMN, allowed them an extra $10,000 to donate to the CMN Hospitals.

CMN Hospitals uses the funds raised at the tournament to assist local sick and injured children who need medical care. The Springfield-area credit unions have raised more than $500,000 over 15 years for CMN Hospitals.

09.06.11 |

On Saturday, September 10, 2011, CU Community Credit Union will upgrade its Powerline audio service. The upgrade will begin at 8 a.m. EST. The expected down time is fewer than four hours.

The following Powerline features will be affected during system maintenance:

* Activation codes requested by members will not function.

* Subscribers who call during the scheduled down time will receive a general greeting instead of the normal custom greeting and they will be forwarded to the general voicemail.

We apologize for any inconvenience this may cause you. The system should be up and running again by noon on Saturday.

08.29.11 | Our offices will be closed on Monday, September 5 in observance of Labor Day.

07.21.11 | Good news for our members!

We realize that a dollar just doesn't stretch as far as it used to.

Effective July 21, 2011, our Funds Availability Policy provides up to $200 of a check deposited into your account to be available the first business day after the day of deposit.

What does this mean for you? The amount available to you on the first business day after you make a deposit has doubled to $200.

07.11.11 |

CU Community Credit Union has restored credit card and debit card transactions in the six states that had seen an increase in fraud activity: Alabama, California, Florida, Pennsylvania, Texas and Virginia. Credit union members will no longer have to call the credit union to unblock the cards in order to use them in those states.

Members traveling to countries outside of the United States for vacation or business should call the credit union to have their cards unblocked for foreign countries. It is credit union policy to block all foreign transactions unless a member requests that their card be unblocked.

06.17.11 | Our offices will be closed on Monday, July 4th.

06.05.11 |

Now's your chance to save on summertime family fun!

CU Community Credit Union is offering discounted tickets to Silver Dollar City and White Water theme parks. Click here to see the prices.

Please see a member service representative to purchase tickets.

05.27.11 |

Credit union customers and employees who were impacted by the Joplin tornado are invited to apply for a $500 grant from CUAid, a program provided by the National Credit Union Foundation.

CUAid was developed by NCUF in cooperation with state credit union foundations, state credit union leagues, and the Credit Union National Association's Disaster Preparedness Committee in 2006 to help fellow credit union employees and customers in disaster areas.

To date, over $50,000 has been raised by the credit union community for Joplin-area credit unions and their customers. To apply for the grant, please contact Susie Kasterke, vice president of operations at CU Community, at 417.865.3912.

05.26.11 | We will be closed Monday, May 30 in observance of Memorial Day. We give thanks to everyone who served our country and wish everyone a safe holiday weekend.

05.25.11 |

CU Community Credit Union has teamed up with radio station 88.3 The Wind to collect prepaid gift cards for the Joplin Relief Project.

Come by either of our locations to donate a gift card (we will waive the usual gift card fees), or drop off any VISA or Mastercard gift cards that you already have. The cards will be distributed by Convoy of Hope to help people in Joplin as they recover from the tornado destruction.

05.08.11 | Ever wonder how those coupon clippers save hundreds of dollars on groceries and walk out of stores with carts full of free stuff? Find out how to do it at our free Lunch & Learn on Wednesday, May 25 from 12 p.m. to 1 p.m. at 818 N. Benton Ave. Our very own couponing experts, Senior Loan Officer Stephanie Thomas and Member Service Representative Christa Davis, will reveal their couponing secrets.

05.04.11 |

Due to an increasing number of card fraud incidents in regions across the United States, CU Community Credit Union has made the move to block debit and credit card transactions using CUCCU-issued cards in six states: Alabama, California, Florida, Pennsylvania, Texas and Virginia.

CUCCU members who plan to travel in these states and need access to their credit union debit and credit cards can call a member services representative at 417.865.3912 to have their cards unblocked.

Members traveling to countries outside of the United States for vacation or business should also call the credit union to have their cards unblocked for foreign countries. It is credit union policy to block all foreign transactions unless a member requests that their card be unblocked.

"We are taking this precautionary measure to protect our members' credit union assets," said CUCCU President and CEO Judy Hadsall. "If you plan on traveling to these six states, or to a foreign country, please call us to have your card unblocked. We apologize for any inconvenience as we work diligently to protect your accounts against fraud."

05.02.11 |

The CU Community Credit Union ATM located at 1017 E. Republic Road will be unavailable on May 5, 2011, from 8 p.m. to 1 a.m. due to scheduled maintenance.

CU Community ATMs located at 818 N. Benton Ave. and 4201 E Kearney St. will be available during that time.

To find a CO-OP surcharge-free ATM via text message, simply text your address, intersection or zip code to 692667 (MYCOOP). You will receive a text response with the location of the CO-OP ATM nearest the location you requested.

04.22.11 |

CU Community Credit Union announced the winner of the 2011 Franklin O. Walstrand Memorial Scholarship, Katie Richardson, a senior at Fair Grove High School.

Applications for this one-time $1,000 scholarship are offered exclusively to members of the credit union who are graduating high school seniors.

Richardson was awarded a scholarship certificate at the credit union's annual meeting, held on Thursday, April 21, 2011, at the City Utilities Earl L. Barkley auditorium. She will graduate in May and plans to attend Missouri State University where she will pursue a degree in early childhood education.

04.06.11 |

Security experts are warning consumers to be on guard for phony emails that may attempt to lure them into clicking on viral attachments or harmful Web links.

"Phishing" is an attempt to use email to try to get you to reveal more personal information about yourself. This can include usernames, passwords, Social Security numbers, or account numbers. CU Community Credit Union is encouraging its members to take the following precautions to protect themselves from possible phishing scams:

• Do not open email from someone you don't know.
• Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic or you don't know the sender or user's handle.
• Don't provide any personal information. A common phishing practice is to ask people to click a link to update their personal information. Don't do it. When in doubt, call the company to double check, and forward the email to the Federal Trade Commission at spam@uce.gov.

03.23.11 | Members of CU Community Credit Union are invited to attend the 2011 Annual Meeting on Thursday, April 21.

The meeting will take place at 5:30 p.m. in the City Utilities Training Center, which is located just north of the City Utilities main offices at 301 E. Central Street.

Join us for the brief business meeting and refreshments, followed by bingo and door prizes. Copies of the credit union's year-end statements will be available for review.

"As a member of CU Community Credit Union, you are also an owner," said President and CEO Judy Hadsall. "We encourage our members to come by for a business update and to meet up with your fellow credit union members."

Please rsvp online or call Tanja at 417.865.3912.

03.22.11 | Attention members: Our Bill Pay system will be unavailable from 3 a.m. to 6 a.m. on Saturday, March 26, 2011, due to extended maintenance. We apologize in advance for any inconvenience this may cause.

03.21.11 |

CU Community Credit Union welcomes Jana Latourette as the manager of its 1017 E. Republic Rd. branch.

Latourette joins CU Community Credit Union with more than 14 years of financial services experience. She worked her way up from receptionist and teller to vice president of operations and human resources at Postal Federal Community Credit Union. Latourette, who attended Oklahoma State University, is a skilled customer service manager with many years of retail services management expertise.

We couldn't have asked to find a better manager for our Republic Road branch," said CU Community Credit Union President and CEO Judy Hadsall. "We know Jana's personality and customer service acumen will help grow our membership for years to come."

"My goal for our Republic Road branch is to get out there and build relationships with neighboring businesses and residents, as well as strengthen those ties with existing members," Latourette said. "We are truly working for the members to improve their financial well-being."

About CU Community Credit Union: CU Community Credit Union is a member-owned, not-for-profit financial institution open to anyone that is employed by City Utilities or utilizes CU services. CU Community, with more than 6,000 members and $64 million in assets, has provided affordable, quality financial services for the members of our community since 1934. To learn more, please visit www.mycucommunity.com.

03.18.11 |

Due to increasing card fraud throughout the country, CU Community Credit Union has reduced daily debit card limits to $750.00.

Members who need to raise that limit temporarily may call a member services representative to request an increase, providing the account has the appropriate funds available. The ATM limit on cards remains at $500 per day.

03.09.11 |

More than 200 members, guests and area business leaders came out to 818 N. Benton on March 9, 2011, to celebrate the expansion and remodel of CU Community Credit Union's headquarters.

After a ribbon cutting by the Springfield Chamber of Commerce, guests enjoyed refreshments by Simply Delicious LLC and entered to win one of 10 VISA gift cards and an iPad.

"We are thrilled to share our new contemporary space with the Springfield community," said Judy Hadsall, president and CEO of CU Community Credit Union. "The expansion and remodel of our headquarters location represents years of planning by our members, board of directors, employees, and a talented team of building and design professionals. We are primed for growth and look forward to providing more people in Greene and Christian Counties the opportunity to experience the value, integrity and partnership CU Community Credit Union offers to its members."

Click here to see images of the event.

02.23.11 | Users of the CU Community Credit Union VISA Travel Cards can now reload their cards at either CUCCU location. By doing so, funds will be available in your account the same day.

Cardholders will continue to have the ability to load their cards through the www.cumoney.com website using their checking or savings account number.

02.18.11 | We will be closed Monday, February 21 in observance of President's Day.

02.15.11 | Need a great deal on a pick-up truck? We are currently accepting bids on a 2004 Dodge RAM 1500. Let us help you gain some new wheels with competitive financing rates.

02.09.11 | CU Community Credit Union mascot CUCCU played a 5-on-5 scrimmage with other mascots at the Missouri State University men's basketball game on February 9, 2011.

Check out the coverage on KY3 to see the bird in action!

 

12.06.10 | Employees at CU Community Credit Union are taking time out of the busy holiday season to deliver warm clothes, toys and personal care products to the second graders at Boyd Elementary School on Wednesday, December 8, 2010.

Each of the 42 second graders at Boyd Elementary will receive a gift bag with toys, sweatshirts and T-shirts, knit hats and gloves, socks, basic hygiene products, snacks and other items. In addition, each student will get the opportunity to visit with Santa, Mrs. Claus and CU Community Credit Union 19s mascot, CUCCU.

CU Community would like to thank its members, employees and other businesses for their contributions to this great cause. The businesses that donated items this year include: Ideascope, JCPenney, MediaCom Ice Park, S&S Insurance, Springfield Little Theater, Springfield Paper, Third Street Sportswear, Mahaffey Family Dentistry, the Ozarks Regional YMCA, and Wendy's of Missouri.

09.30.10 | CU Community Credit Union has recruited two Springfield-area professionals to its management team: Carolina Decker has been appointed vice president of lending, and Tanja Kern has been named director of marketing.

Decker comes to CU Community from Commerce Bank, where she worked in lending for 29 years. She most recently held the position of senior vice president and focused on commercial lending for 10 years. Decker earned her bachelor's degree from Missouri State University and graduated with an MBA from Drury University.

Tanja Kern ran a public relations and copywriting firm for five years and has 10 years' experience working in national media. She graduated from the University of Illinois with a bachelor's degree in English and has a master's degree from Northwestern University's Medill School of Journalism.

09.07.10 | Exclusive credit union member discounts on things you use everyday: Thanks to our partnership with Invest in America, our members can save money on everything from GM vehicle purchases to Sprint wireless services.

Visit Love My Credit Union.org for details on all your saving options!

08.23.10 | What's a credit union? Credit unions are not-for-profit financial cooperatives. Every member is both a member and an owner. We exist to serve our members, not to make a profit. Earnings are returned to our members in the form of lower loan rates, higher interest on deposits, and lower fees. Learn more about credit unions here..

08.22.10 | Attention Golfers: The 14th Annual Credit Unions' Golfing For Kids tournament will be held Friday, September 10th at Rivercut Golf Course. All proceeds benefit the Ozarks Children's Miracle Network.

For more information or to sign up your team, download the brochure or contact our Marketing Department. We hope to see you there!

05.17.10 | 5K Fun Run: CU Community participated in the 19th Annual 5K Fun Run & Mile Walk with Mom, benefiting The Kitchen's Nurturing Center.

The event, held at City Utilities, raised over $17,000 for the Nurturing Center, a free daycare for the children of the Missouri Hotel whose parents are working to better the lives of the family. View pictures from the event on our Flickr page.

04.23.10 | Annual Meeting Recap: Our Annual Meeting was held Thursday, April 22 at the City Utilities Earl L. Barkley auditorium. View pictures from the evening on our Flickr page.

Congrats to Kickapoo Senior Jesse Speer, winner of the $1,000 Franklin O. Walstrand Memorial scholarship!

We welcome back three Board Members, Glen Gardner, Carol Cruise, and Kimber Kyle, along with Supervisory Committee member Jennifer Harrison, all of whom were reelected at the meeting. A contribution was made to Homes For Our Troops in the name of all 12 of our Board & Supervisory members.

Lastly, congrats to Jeff Parkison, Mitzie Zerr, Casey Cooper and Betty Snyder for winning Best Buy gift certificates in bingo! Thanks to everyone that attended and made the event a success!

04.21.10 | Planning to travel? Make sure you check out our convenient VISA Travel Card before you go. Read all about the card or contact us for more information.

04.05.10 | eNews 35: Identity Thieves' Latest Scams. With Identity Theft, every time authorities plug one hole, criminals are able to figure out new ways to trick unsuspecting victims. Some now even steal children's Social Security numbers, ruining their credit long before they've opened a single account.... Continue Reading here.

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03.29.10 | Our Benton Branch has moved for the expansion: Our Benton Avenue location is now fully operational out of the trailer just south of the building. Please note that the current entrance is off of Bob Barker Boulevard, the street just south of the trailer.

In an effort to take advantage of lower construction costs, open the branch up to the community, and increase efficiency, CU Community is expanding our Benton Avenue location. All ATM, drive-thru, and lobby services, including the loan department, are in full operation in the on-site trailer.

The addition will extend our building to the south, and will include joining the lobby and drive-thru teller lines, expanded parking and lobby space, a new tower element, new signage, interior paint, carpeting, furniture, landscaping and lighting. Estimated completion is fall 2010. Keep tabs on our Benton branch expansion on our blog here.

01.14.10 | The NEW Powerline Audio System is now live. The next time you call the Powerline you'll notice all new menu items, as well as additional features such as speech recognition. Click here to view a call flow chart to help in selecting the correct menu items.

With our free Powerline service you can check balances, transfer funds, make loan payments and much more. You can use this service as often as you need it, for absolutely no charge. Enroll today and gain access to both the Powerline and Online Banking!

Why did we upgrade system? We were notified that our old audio service would no longer be supported by the provider. So since we were already going to have to change providers, we chose to get an enhanced product. We know it will take some time to learn the new menus, but we are confident that it is a great service.

If you have any questions or comments, or if you experience any issues with the new system, please contact us.

11.04.09 | KY3 News: We were featured in Tuesday's KY3 story "Consumers should shop around if credit card rates increase." You can read the story or view the video of the entire newscast below or by clicking here.

11.03.09 | eNews 30: Overdraft Protection Defined. You may have seen recent headlines discussing the need for overdraft fee reform. Some financial institutions have turned a program that was created to protect people from becoming overdrawn, into something that takes advantage of consumers.

So what exactly are overdraft programs and why should you take note? Continue Reading...

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10.28.09 | Springfield Credit Union Lowers Credit Card Rates, Breaking from Financial Industry Trends

On Tuesday's NBC TODAY show, Matt Lauer reported on credit card changes that will impact credit card holders across the country. Instead of only penalizing cardholders that are late on payments or that carry large balances, now "good consumers" have also become targets. Specifically, soon many consumers will be charged for paying their accounts in full, not carrying large enough balances or not using the cards at all.

Contrary to these actions, CU Community Credit Union has lowered rates on their credit cards, just as consumers gear up for holiday spending... continue reading release.